INFORMATION & POLICIES:
BY PURCHASING A TICKET TO A DINGBAT SHOW, YOU AGREE TO FOLLOW OUR POLICIES. THESE POLICIES EXIST TO KEEP OUR AUDIENCES, ARTISTS, AND STAFF SAFE. REFUSAL TO COMPLY WITH ANY OF OUR POLICIES WILL RESULT IN YOUR DISMISSAL FROM THE PREMISES WITHOUT REFUND. DINGBAT RESERVES THE RIGHT TO REFUSE SERVICE TO ANYONE FOR ANY REASON.
PURCHASING
We are currently not open for walk-up sales. All ticket sales must be made online or by emailing us at [email protected]. We do not hold tickets without payment and do not store your card information on file.
SEATING
The Dingbat Lounge & Bar opens 40 minutes prior to showtime. Check-in in the front lobby will also begin at that time. Seating in the Dingbat Playhouse begins 20-30 minutes prior to showtime.
NO BAGS
Bags larger than 4”x6”x2” are not permitted at Dingbat Theatre Project. Prohibited bags include, but are not limited to: large purses, coolers, briefcases, backpacks, luggage of any kind, computer bags, camera bags, or any bag larger than the permissible size. Medical and cultural bags are permitted, but are required to be searched by security. Diaper bags are only allowed at performances geared towards family audiences. Open carry weapons are not allowed into Dingbat Theatre Project. No exceptions.
REFUNDS & EXCHANGES
Dingbat Theatre Project has a strict no refund policy. Tickets may be exchanged up until 48 hours before the listed show time. Exchanges are subject to a $5 exchange fee per ticket, pending availability. Exchanges made within 48 of the showtime are subject to a $10 exchange fee per ticket, pending availability. Dingbat does not allow exchanges to or from Preview Performances or Second Saturday performances. Please reach out to us if you have any questions or special requests.
FOOD & DRINK
Outside food and drinks are strictly prohibited at Dingbat Theatre Project, including stanley cups, reusable water bottles, tervis cups, etc. No exceptions. We have water fountains available for use in the lobby. If you bring outside food and drinks to the theatre, you will be asked to leave it in your car or drink/eat it outside.
MASKS
Masks are not required to be worn in the theatre, though we do recommend them if you have concerns. If you aren’t feeling well, we ask that you stay home.
DRESS CODE
We require shirt and shoes to be worn in the building by all patrons at all times. Although there is no specified dress code for regular performances at Dingbat Theatre Project, we reserve the right to turn away patrons wearing clothes featuring inappropriate, vulgar, or hateful language without a refund. We keep the theatre cold for the comfort of our actors and patrons, so if you get cold easily, please dress accordingly. We also have plenty of blankets that are available for patrons if you get cold.
For our nightclub shows (performances after 10:00 p.m.), we require patrons to wear shoes with a back or back strap (no flip flops) and do not allow gym attire.
SOLD OUT SHOWS
If a performance is sold out, we will start an online waitlist that patrons can join. No-shows happen all the time, so you can always come by the theatre one hour prior to the performance to join our walk-up list as well. There is never a guarantee that you’ll get into that performance, but we’ll try our best to help!
CHILDREN
Discretion is advised regarding appropriate age of children attending the theatre. We strive to make our spaces inclusive for everyone, but if the child is unable to sit in their own chair this might not be the space for them. We are planning on offering special performances for very young children, sensory friendly performances, etc. in order to accommodate as many patrons of varying ages as we can.
In terms of appropriateness, we have content advisories available for all productions. Youth ticket prices are only available for productions intended for family audiences. Youth under the age of 16 must be accompanied by an adult at all performances. Youth under the age of 18 must be accompanied by an adult at R-Rated performances.
SEATING
Doors open and check-in begins one hour prior to the performance. Prior to performances, the lobby is only open to ticket holders around 40 minutes prior to showtime. Seating begins at 30 minutes prior. Please be in your seat 5 minutes before the show begins. General Admission seating is first-come-first-served. VIP seating is reserved by box office staff in advance. Seating for patrons with disabilities are reserved by box office staff in advance, so please let us know in advance how we can best accommodate you!
LATE SEATING: Latecomers will be seated at the discretion of house management. We do not offer refunds for late arrivals. At sold out performances, unclaimed tickets will be sold to the in-person walk-up list beginning at showtime. VIP guests forfeit their reserved seating if they arrive late.
MEDIA
We do not allow photography or recording of any kind during any performance except for bows and intermissions. We will require a sticker to be placed over phone cameras as select performance where artists appear in states of undress.
By purchasing tickets and entering Dingbat Theatre Project, patrons consent to being photographed or recorded for the organization to use for marketing and security purposes
PURCHASING
We are currently not open for walk-up sales. All ticket sales must be made online or by emailing us at [email protected]. We do not hold tickets without payment and do not store your card information on file.
SEATING
The Dingbat Lounge & Bar opens 40 minutes prior to showtime. Check-in in the front lobby will also begin at that time. Seating in the Dingbat Playhouse begins 20-30 minutes prior to showtime.
NO BAGS
Bags larger than 4”x6”x2” are not permitted at Dingbat Theatre Project. Prohibited bags include, but are not limited to: large purses, coolers, briefcases, backpacks, luggage of any kind, computer bags, camera bags, or any bag larger than the permissible size. Medical and cultural bags are permitted, but are required to be searched by security. Diaper bags are only allowed at performances geared towards family audiences. Open carry weapons are not allowed into Dingbat Theatre Project. No exceptions.
REFUNDS & EXCHANGES
Dingbat Theatre Project has a strict no refund policy. Tickets may be exchanged up until 48 hours before the listed show time. Exchanges are subject to a $5 exchange fee per ticket, pending availability. Exchanges made within 48 of the showtime are subject to a $10 exchange fee per ticket, pending availability. Dingbat does not allow exchanges to or from Preview Performances or Second Saturday performances. Please reach out to us if you have any questions or special requests.
FOOD & DRINK
Outside food and drinks are strictly prohibited at Dingbat Theatre Project, including stanley cups, reusable water bottles, tervis cups, etc. No exceptions. We have water fountains available for use in the lobby. If you bring outside food and drinks to the theatre, you will be asked to leave it in your car or drink/eat it outside.
MASKS
Masks are not required to be worn in the theatre, though we do recommend them if you have concerns. If you aren’t feeling well, we ask that you stay home.
DRESS CODE
We require shirt and shoes to be worn in the building by all patrons at all times. Although there is no specified dress code for regular performances at Dingbat Theatre Project, we reserve the right to turn away patrons wearing clothes featuring inappropriate, vulgar, or hateful language without a refund. We keep the theatre cold for the comfort of our actors and patrons, so if you get cold easily, please dress accordingly. We also have plenty of blankets that are available for patrons if you get cold.
For our nightclub shows (performances after 10:00 p.m.), we require patrons to wear shoes with a back or back strap (no flip flops) and do not allow gym attire.
SOLD OUT SHOWS
If a performance is sold out, we will start an online waitlist that patrons can join. No-shows happen all the time, so you can always come by the theatre one hour prior to the performance to join our walk-up list as well. There is never a guarantee that you’ll get into that performance, but we’ll try our best to help!
CHILDREN
Discretion is advised regarding appropriate age of children attending the theatre. We strive to make our spaces inclusive for everyone, but if the child is unable to sit in their own chair this might not be the space for them. We are planning on offering special performances for very young children, sensory friendly performances, etc. in order to accommodate as many patrons of varying ages as we can.
In terms of appropriateness, we have content advisories available for all productions. Youth ticket prices are only available for productions intended for family audiences. Youth under the age of 16 must be accompanied by an adult at all performances. Youth under the age of 18 must be accompanied by an adult at R-Rated performances.
SEATING
Doors open and check-in begins one hour prior to the performance. Prior to performances, the lobby is only open to ticket holders around 40 minutes prior to showtime. Seating begins at 30 minutes prior. Please be in your seat 5 minutes before the show begins. General Admission seating is first-come-first-served. VIP seating is reserved by box office staff in advance. Seating for patrons with disabilities are reserved by box office staff in advance, so please let us know in advance how we can best accommodate you!
LATE SEATING: Latecomers will be seated at the discretion of house management. We do not offer refunds for late arrivals. At sold out performances, unclaimed tickets will be sold to the in-person walk-up list beginning at showtime. VIP guests forfeit their reserved seating if they arrive late.
MEDIA
We do not allow photography or recording of any kind during any performance except for bows and intermissions. We will require a sticker to be placed over phone cameras as select performance where artists appear in states of undress.
By purchasing tickets and entering Dingbat Theatre Project, patrons consent to being photographed or recorded for the organization to use for marketing and security purposes